Web chat, email, SMS, Instagram, Facebook, WhatsApp and voice transcripts, all in one shared inbox, with full history on every contact, so nothing falls through the cracks.
Channel status: Live in the inbox today: web chat, email, Telegram and voice transcripts. Instagram, Facebook and WhatsApp arrive with Meta approval, and SMS with carrier onboarding.
No more switching between apps or losing context. Lisra keeps every conversation and its full history in one shared place.
Web chat, email, SMS, Instagram, Facebook, WhatsApp and voice transcripts in a single inbox.
Each contact carries their history, intent and CRM details, so replies are always informed.
Lisra handles routine replies and passes complex cases to your team with everything attached.
No more app-switching. Every channel your customers use flows into a single thread, with full history on every contact.
See the Unified Inbox handle multi-channel conversations in a short walkthrough.