Orders & Requests

Every order and request, on one desk.

Product orders, reservations, service requests and travel requests. The agent takes each one inside the conversation, checks it against your services and prices, and sends the customer a confirmation link. You confirm, and your team takes it from there.

One deskEvery kind of order
Your pricesNever invented
Every industrySame desk
Orders & RequestsToday
New
Confirmed
Done
Chat Table for 4 Friday, 8 PM Link sent
A sample reservation, from chat to done

One desk for every kind of order.

Whatever you sell, book or schedule, it lands in the same place.

Product orders

Orders for the things you sell, taken right in the chat or on the call.

Reservations

A table for tonight or a room for the weekend.

Service requests

A repair, a visit or a job, with the details your team needs.

Travel requests

Travel plans taken the same way as every other request.

How an order moves
1

Taken in the conversation

Website chat, messengers or a phone call. The agent takes the order where the customer already is.

2

Checked against your prices

Every item and service is checked against your own Services & Prices.

3

Confirmation link sent

The customer gets a link to confirm the details of the order or request.

4

You confirm

You confirm it from the desk. The decision stays with you.

5

Worked on a board

Your team works it on a board, one step at a time.

6

Customer kept in the loop

Updates reach the customer as the work moves along.

Services & Prices.

The list the agent quotes from. If it is not on your list, the agent does not make up a price.

Everything you charge, in one place.

Add your services and prices once, then keep them current in one place.

Typed inLine by line
PastedFrom a list you already have
Read off your websiteYour own pages
Every quote comes from your list.

From confirmed to done.

Once you confirm, the work moves on. Each kind of business gets the view it needs.

Fulfillment Desk

Orders picked, packed and tracked through to delivery. On Lisra Professional, or as an add-on.

Kitchen display

For restaurants, a kitchen display that works from the same orders as the desk.

Day view

Everything due today in one view: orders, reservations and requests.

Fulfillment Desk
Picked
Packed
Tracked
Delivered

Your customers, and your system.

Customers stay informed and can see what they ordered. The system you already run stays exactly where it is.

Customer accounts

On websites built with Lisra, customers sign in without a password and see their order history.

Works with what you use

Lisra connects to the system you already use. Your own store or booking system stays the record. Lisra does not replace it.

Take orders where your customers already talk.

See the agent take an order, check it against your prices and send the confirmation link, in a short walkthrough.

Book a Demo →